Increase CRM signs up for Microsoft Partner Advantage Plan

Increase CRM is delighted to announce that we have adopted a Microsoft Dynamics Partner Advantage Plan. The Partner Advantage Plan is only available to qualified Microsoft Dynamics partners and demonstrates the deep partnership between Microsoft and Increase CRM to deliver the very best on-demand CRM service in Europe.

Increase CRM is the only Microsoft Dynamics CRM hosting partner in the UK with a Microsoft Business Solutions (CRM) competency. To achieve this competency, partners are required to have individuals who have passed three Microsoft Dynamics CRM exams (Applications, Customization, and Installation and Configuration) and have at least three customer references featuring Microsoft Dynamics CRM.

In addition, Increase CRM also is the only Microsoft hosting partner in Europe with a Microsoft Dynamics Partner Advantage Plan. The Partner Advantage Plan is the most comprehensive support plan available to Microsoft Dynamics partners and demonstrates Increase's commitment to providing the highest levels of support to our customers.
The Microsoft Partner Advantage Plan offers the following benefits:

• A dedicated Microsoft Technical Services Account Manager who understands our hosted CRM infrastructure and will proactively help manage and escalate issues within Microsoft's global CRM support team
• 150 support incidents with a 1-hour guaranteed response time to resolve issues reported by Increase CRM and our customers
• Access to senior Microsoft CRM support engineers
• Technical advisory services to help with product migration, code review, or new program development
• Unlimited access to Microsoft e-learning courses for Microsoft Dynamics
• Unlimited access to training material for Microsoft Dynamics
• A license to customise Microsoft Dynamics training material for our customers
• Access to the Microsoft Dynamics Sure Step methodology, providing best practice for the successful implementation of Microsoft Dynamics

Jon Butler, Microsoft Dynamics Business Advisor comments, "I’m pleased and excited to welcome Increase CRM to the Dynamics Partner Advantage Plan. Increase is championing Microsoft’s long term strategic focus in the Software+Services market and they are leading the way for hosted Microsoft CRM in the UK.

Neil Benson, chief addict at Increase CRM added, "With the Microsoft Dynamics Partner Advantage Plan, Increase CRM deepens its partnership with Microsoft and extends our on-demand CRM leadership. We're committed to providing our customers with Beyond Demand Support and look forward to working with Microsoft to deliver it."